57 PRE-PAID, PRE-BOOKED TCM PATIENT APPOINTMENTS WITH $1,494.02 AD SPEND AND over 200+ man hours saved

57 PRE-PAID, PRE-BOOKED TCM PATIENT APPOINTMENTS WITH $1,494.02 AD SPEND AND over 200+ man hours saved

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Trusted By

Trusted By

Client

The company started 2 new TCM Clinic outlets to provide TCM services and sought to drive more appointments via pre-paid trials. 

TCM is a rather competitive market in Singapore. The company wanted to help generate more awareness and bring in more customers for their new service. 

They tried almost all forms of marketing, ranging from organic TikTok content to paid advertisement, but did not manage to have any success in generating clinical appointments. They even reduced the Trial Pricing mechanism to $8 for first-timers but that failed to work out too. There were some leads that came in due to the low price, however, it was noted that these leads did not fully comprehend what they had signed up for and hence, were unable to take any upsell.

Outcome

Upon successful implementation of our Automated appointment setting system, our client yielded a 100% show-up rate for the prepaid appointments and significantly reduced over 200+ man-hours, previously spent on manual appointment setting and reminders. The appointment setting rate of our Automated Calendar System was similar, if not better than that of the unpaid enquiry form method.

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testimonials

testimonials

"We highly recommend team player Maverick, he has a very strong ability, great marketing strategy and research knowledge experience that not every marketing agency has. He also delivers and completes his assigned task fast without any holdback. Thank you Maverick for the hard work and effort that you put in for Avante Yoga Studio and beauty salon orchard."
Diana LohFounder & Chief Yoga Instructor
"Very impressed by the ad campaign results! We never had success with any of our paid campaigns but they did it."
Sharon XiaPHD Doctor
Previously there was more reliance on cross-referrals as well as walk-ins. So the numbers were much lower. With them We have been seeing at least 3-4 new patients each week. And I’m sure it’s only going to increase. Patients know what to expect during each session and it has made it easier to convert our leads.
TashLead Podiatrist